FAQs

How is my confidentiality protected?

All information shared during sessions is kept strictly confidential and stored securely. Confidentiality will only be breached when required by law or ethical responsibility, such as situations involving a risk of harm to yourself or others.

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What is informed consent, and do I have a choice?

Psychological services are provided only after informed consent is obtained. You have the right to ask questions, fully understand the nature of the services, and withdraw your consent at any time without penalty.

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How is my personal data handled?

All personal information and clinical records are managed in accordance with professional ethical standards and applicable data protection laws to ensure your privacy and security.

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Is this service suitable for emergencies or crises?

No. Psychological services offered through this website are not a substitute for emergency care. If you are at immediate risk or experiencing a crisis, please contact your local emergency services or a crisis helpline right away.